FAQ

General Info

Where are you located?

Our location is 103 East Mountain Street Kernersville, NC

What are your store hours?

Hours for our bakery are Tuesday through Thursday from 10am – 6pm and Friday and Saturday from 10am to 9pm.

Special Occasion Cakes

Do you have a minimum order on special occasion cakes?

No. We do not require a minimum.

Do you require a deposit?

Cakes that cost over $100 require a 50% deposit.

How far in advance should I order a cake?

We are often booked over a week ahead of time so the sooner the better to reserve your place on our calendar. For weddings we suggest a minimum of four months up to one year for busy Summer weekends. We definitely attempt to accommodate last minute requests if our schedule allows. Please call to find out our availability for your particular date. There are no guarantees that we can accommodate an order if there is less than one week’s notice.

Do you ship your cakes?

No, we do not ship our cakes.

Do you make sugar free or gluten-free cakes?

We currently do not make sugar free or gluten-free cakes.

Questions regarding wedding cakes

Do you offer tastings?

Yes, we offer a tasting and consultation for you and up to three guests. Arrangements must be made in advance for more than four total guests. A tasting consists of sampling four flavors. Keep in mind that it’s difficult to focus with too much input.

Is there a charge for the consultation?

There is a $25 fee for wedding cake tastings. The fee is waived if you book your wedding with us at the time of your consult.

How long can we expect to be there?

An hour is set-aside for each client, which has proven to be ample time to both design and taste our cakes. Often, appointments are scheduled before and after yours so please plan to be on time so we have full hour. We ask for the courtesy of 48 hours notice if you appointment needs to be rescheduled.

When do you offer tastings?

We offer tastings Tuesday through Thursday from 10am – 3pm and Saturday mornings 9am and 10am. Our Saturday appointments typically book up to three weeks in advance.

What do i need to bring to our appointment?

Any inspiration you can find that will help us envision you idea of the perfect cake would be greatly appreciated. You can draw inspiration from Pinterest and many bridal publications. We also have many photos of previous cakes for you to browse through while you are here.

How much does a wedding cake cost?

We do not have a general price list because each cake is one-of-a-kind. Most wedding cakes are priced per person and typically start at $4-$4.50 per serving.

Should I serve the top tier of my cake or save it for my first anniversary?

Absolutely serve your top tier! As a courtesy and and expression of our appreciation, you will receive a complimentary 6″, 2-layer celebration cake for your one year anniversary.

How do I book my wedding cake with you?

A deposit equaling 1/2 of your total estimate is required to book your cake into our calendar.

Can I reserve my wedding date if I can’t make it to a tasting yet?

Yes, you may reserve your date with a $250.00 deposit. Final arrangements just need to be made at least eight weeks prior to your event.

Can I get a refund if necessary?

Yes, refunds are available. If the cake is cancelled prior to 14 days from your event date, the refund will your deposit minus $100. If your deposit was less than $100 there will be no refund. If the cake is cancelled within a 14 day time frame from the event date there will be no refund.

When should I pay the balance on my wedding cake?

The balance on the wedding cake is due two weeks prior to your event. At that time, if the number of servings need to be adjusted, we can make those adjustments and modify the price. Please note that not changes can be made with 14 days of your event.

Do you have cake/cupcake stands available for rent?

Yes, our cake and cupcake stands are available for rent. The are $25 per stand. For a delivery fee, we will bring them to your event venue and set up your cake or cupcakes. We do need them returned to the bakery within two business days. (For example, if your event is on Saturday the stand is due by Wednesday.) We require a $100 deposit in the form of a check that we hold on file to secure the rental order and to ensure that they will be returned to us in original condition. The availability of stands are on a first come first served basis.

What is your delivery area? What do you charge for delivery?

We are willing to travel anywhere up to one hour from the bakery. Please contact us to inquire about a specific location if your are unsure. Delivery and set-up are an additional fee and those fees are based on location distance.

Do you deliver on Sunday?

We deliver on Sunday at an increased rate due to this being outside of our regular business hours.

Can I pick up my cake if I want to avoid a delivery fee?

Yes! You may pick up your cake/cupcakes here at the bakery. If your cake is 3-tiers or less we feel confident that you can pick it up, and we will give you instructions to help you arrive at your event with the cake in perfect condition.